My Fees/Payments page
Assessment meeting: I think of it as a mutual assessment, each of each other, and to check out if it feels right to work together. It’s also the time for me to assess whether I genuinely think I can offer the right sort of assistance for the challenges you are seeking to address. For individuals I charge £90, my regular fee, for an initial assessment meeting. For couples, mediation, conflict resolution, the fee is £120
You might choose to take up my free 15min telephone app, to sound me out beforehand?
Ongoing sessional fee: Thereafter, if we decide to work together, my fee is £90 per meeting for self-funding (individual) clients. My ongoing fee for working with couples, conflict resolution or mediation is £120.
I am an approved and registered service provider for various health insurance companies. Many insurance companies will charge you an annual “excess fee” – they expect me to collect it from you and will deduct it from my invoice to them! I will ask you clarify what is that excess fee and to settle up with me over the first two weeks
Cancellation fees policy: I have a limited number of working slots available per week; when you agree to an appointment time your time slot ceases to be available to anyone else. It’s an agreement of trust between us that we’ll both turn up to meet each other. It’s a ‘human given’ that we cannot anticipate every eventuality and either of us may experience unforeseen circumstances which mean we may have to miss, cancel or request adjustment of our meeting time. I undertake to offer the maximum possible notice and to offer an alternative meeting time during the same week if that can be done. I request that you likewise give maximum possible notice in order to free up the slot for me to able to offer it to others.
48 hours gives me a reasonable chance of re-using the time slot and if you can contact me with more than 48 hrs to spare I will make no charge; between 48-24 hours notice I will “share the liability” of the lost working hour and charge you half fee. With less than 24 hour notice – and little likelihood of being able to use that working hour – I will charge the full fee. In both cases I will make no charge if I DO manage to fill the appointment slot, and in both cases I will do my best to offer an alternative point of contact in the same week. (this would include the possibility of telephone/online)
When and How to Pay: Some clients pay me in person directly after our meeting. Mostly now I will invoice you by email. You can pay by online bank transfer from the bank details included on the invoice.
Some work I offer on a donation basis – you can offer a donation from the link below
PayPal.Me/FlexPS